User testing and prototyping
Interactive prototypes developed to visualise and test design concepts early in the development process. This iterative approach allows for user feedback and refinements, reducing the risk of costly changes later on.
UI & UX design that connects and converts
As a user experience design agency, we create seamless user journeys that drive conversions and growth.
Digital experiences, built with purpose
Every interaction matters. That’s why our UX design agency services go beyond visuals to align design with strategy. We work with leadership teams to transform digital platforms into user-centric experiences that deliver measurable results.
As you launch something new or modernising a legacy system, our user experience design agency ensures clarity, speed, and confidence at every stage.
How we help your business grow
Aligning UX/UI with your goals
We combine user experience and user interface design to create intuitive journeys aligned with your business goals, ensuring every touchpoint engages, converts and connects.
Design systems
Scalable design systems for consistency and scalable framework for your digital products. This ensures uniformity across platforms and streamlines the design and development process.
What clients say about our user experience design agency
Rating: 5 out of 5 stars.
Thomas HillerDesign & Marketing ControllerPhoenix ArtsPivale solved our user experience issues, reduced the number of steps to book tickets; utilising our ticket provider’s API to ensure information is automatically pulled through to the website increasing box office efficiency.
Rating: 5 out of 5 stars.
Kristian JohnsonDigital Marketing ManagerRWCPivale are truly exceptional, showcasing an unparalleled blend of expertise, dedication, and commitment in their field. They consistently go above and beyond, and give us complete confidence that our websites are the best in the business.
Why partner with a user experience design agency?
Strategic design thinking
Rooted in research, tailored to your goals.
Faster decision making
Clickable prototypes mean real feedback fast.
Reduced risk, increased ROI
Test before you build to avoid costly rework.
Consistent user experiences
Scalable design systems that grow with your business.
Improved engagement
Intuitive interfaces that encourage action, not confusion.
Collaboration from day one
Design and dev teams aligned for faster delivery.
Frequently asked questions about UX/UI design
What’s the difference between UX and UI?
UX (User Experience) is how users interact with your product it’s about structure, flow, and usability. UI (User Interface) is how it looks and feels colours, buttons, typography. Both work together to deliver an effective digital experience.
Why choose a user experience design agency instead of freelance designers?
A user experience design agency brings more than individual design skills, it brings a team, proven processes, and cross-disciplinary expertise. While a freelancer might focus on isolated tasks, an agency aligns design with business strategy, conducts user research, runs testing at scale, and collaborates seamlessly with developers. The result is a consistent, scalable user experience backed by strategy and execution, not just visuals.
How do you validate your designs?
We use interactive prototypes, real user testing, stakeholder feedback, and data to ensure designs meet both user expectations and business KPIs.
Is UX design only for websites?
Not at all. We design for any digital interface apps, portals, intranets, ecommerce platforms, and more. If people use it, UX matters.
Partner with a user experience design agency that creates user-centric designs to boost engagement and deliver measurable results.
